Privacy Policy

Effective Date: October 19, 2026

SLN ENTERPRISES ("we", "our", or "us"), located in Bangalore, Karnataka, India, respects the privacy of our visitors and clients. This Privacy Policy outlines our practices regarding information collected through our website, online quotation forms, and WhatsApp inquiry channels.

1. Information We Collect

When you contact us, request a rental quotation, inquire about spare parts, or request maintenance support, we may collect the following information:

• Contact Information: Full name, business/company name, phone number (WhatsApp), and email address.
• Project & Equipment Details: Site location in Bangalore/Karnataka, equipment types needed, rental duration, model numbers, part numbers, and project timelines.
• Uploaded Documents: Photographs of equipment, machine nameplates, faulty components, or layout drawings uploaded to facilitate technical assessment.
• Technical Data: Browser user-agent and IP address logged automatically during form submissions for security and spam prevention.

2. How We Use Your Information

We use the information collected solely for operational business purposes, including:

• Evaluating your equipment rental, purchase, spare parts, or maintenance requirements.
• Preparing and delivering customized commercial quotations and technical proposals.
• Communicating with you via phone, WhatsApp, or email regarding your inquiry.
• Preventing malicious submissions and maintaining website security.

3. Confidentiality & Third-Party Disclosure

We treat all customer equipment inquiries, project site locations, and architectural drawings as confidential. We do not sell, rent, or trade your personal or business information to third-party marketing companies. Information is shared only with technical personnel directly responsible for fulfilling your request or when required by Indian law.

4. Storage & Document Security

Uploaded documents and inquiry records are stored on secure servers with restricted administrative access. We retain inquiry data only as long as necessary to complete commercial correspondence and service obligations.

5. Third-Party Links & WhatsApp

Our website provides direct links to WhatsApp (operated by Meta Platforms, Inc.) for conversational convenience. Communications conducted on WhatsApp are subject to WhatsApp's standard privacy policies and end-to-end encryption terms.

6. Contact Regarding Privacy

If you have any questions or requests concerning your data or this policy, please reach out directly to SLN ENTERPRISES at:

SLN ENTERPRISES
Bangalore, Karnataka, India
Phone / WhatsApp: +91 +918073603331